Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user assistance staff is educated to promptly take care of all our hosting users’ inquiries and advise inquiries. Through our ticketing system, you’ll be able to share your inquiry and a support crew fellow member will likely return to you in less than maximum one hour. Realistically, practice proves that the usual reaction time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime necessary. Our staff of specialists is going to be online for you 24x7x365 to answer to all your problems and to sort out any concern that you may have. You also can submit a support ticket from the Mojomexico Hospedaje y Dominios Web Hosting Control Panel or drop a message anytime. In addition, on business days, you’ll be able to ring us or take advantage of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need support while working on your sites within the Control Panel, it is possible to always click the Help control key and see your issue in the selection of articles that will came up. We have as well turned the majority of the articles and reviews into video tutorials. The catalogue of instructional videos will come up if you select the Videos key present in each section.