1 hour ticket response
We are focused on offering a rapid and adequate answer to each support ticket sent by a customer. Our experienced client support staff members will examine your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. Actually, our average trouble ticket response time has proved to be 20 minutes.
A Top–Quality Support Service
Each member of our customer support team has lots of years of experience in the hosting market and the vast majority of them have worked for us for at least five years. They are all eager to respond to all your queries in the most efficient manner possible.
An Easy–to–Browse Help Section
In the Web Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick tips on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. section, find more hints in the web hosting account management articles or check out the educational video tutorials.