Installation And Troubleshooting

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Apart from having more resources, a good reason why you may get your own server and use it instead of a shared hosting plan is the fact that you are able to install and run a wide selection of software. With a shared account, you'll be able to use programs, that don't need root access and are not set up server-side, so if you require certain software for your Internet sites, you can't install it on a shared web server. This is not the case with a server of your own where you are able to install everything you want. The downside is that you may not have much experience and handling your own hosting server is more challenging that managing a shared Internet hosting account where the provider handles most things. This is why we offer another service for our server plans called Installation & Troubleshooting and you can reap the benefits of it any time you face any difficulties with the management of your server.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server solutions which we offer and you are able to add it either during the signup or anytime later using your billing Control Panel. It features sixty minutes of custom work on your hosting server, so our admins can easily assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it doesn't work properly, so you will not need to waste time to find out what is wrong because they can help you in a very quick and qualified way. Since this is a one-time upgrade, you could get it just if you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is effective when you are unable to do something by yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You'll be able to take full advantage of our service at any time in the event that you have a dedicated server from our company and you could include it in your plan with only a couple of clicks. If you require some custom work on the server from the very beginning, for instance, you can obtain the upgrade together with the plan during the signup procedure, or you'll be able to get it through your billing area in case you need assistance at some point later on. The Installation & You with any task that you can't do on your own for one reason or another - install a script, set it up or troubleshoot it. This way, you could focus on building your sites without losing time on web server maintenance or software problems since our knowledgeable staff will take care of these things for you. You can add the upgrade as many times as you need it and in case some time remains, it shall be listed within your billing CP, so you may use it whenever you need it again.