In case you have never signed up for a web hosting account or you are changing companies and the new one uses an interface that you have not seen before, you may get perplexed about how to complete a given task in your account or on your PC. That is the reason why, a lot of providers have set up a knowledge base, which specifies the most common enquiries and problems associated with their platform, instead of including only general info. This kind of knowledge base will permit you to find the needed info quickly and effortlessly, so you will not need to invest lots of time and effort on things that may require something as elementary as pushing a button or ticking off a tick box. In this way, not only can you get things done, but you can also discover lots of new and relevant things, both about the way you can administer your account and about the way the hosting service functions in general.

Extensive Online Documentation in Hosting

Our hosting packages include an extensive knowledge base where you can find info on all the issues that you might possibly run into and their solutions. You can acquaint yourself with how to set up and administer a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are accurate, but nevertheless you are unable to send emails, for example. We’ve done our utmost to be as exhaustive as possible and to cover all possible options in order to help you save time and efforts and to supply you with different solutions for every single problem. The knowledge base contains informative articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get familiar with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, while if you would like to browse through the full collection of articles, you should visit the Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a comprehensive knowledge base for all our current and potential clients, so in case you get a semi-dedicated server plan from our company, you will be able to find any information that you need at any moment. We have a huge number of informational articles, which will help you better understand what is going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are merely two examples. Our exhaustive manuals will help you do anything you like – extract an archive, import a MySQL database, redirect a domain name, and so on. On top of that, we also have troubleshooting instructions, which will enable you to find out what causes a specific problem and the viable solutions for it. If you’re not able to send email messages or your domain opens an HTTP 500 error message, for example, you can browse our knowledge base and repair the issue momentarily. You can access the articles through each Control Panel section, as well as through the dedicated Help section.