Live Chat Support in Hosting
As a part of the support services that we offer for our hosting, you will find live chat support that is online 24/7, even on holidays. You are able to get in touch with us regardless of whether you already own an account or not, considering that we can support you with almost anything, ranging from supplying you with basic info on our services in case you aren't a client yet and you're considering to purchase one of the plans, to helping you with setting up an email account in an e-mail client. Some problems are more complex and time-consuming, so you'll have to employ the ticketing system which is integrated in our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Servers
We have a live chat service that is accessible to all our future and active customers. In case you're looking for a new hosting account, you'll be able to chat in real time to one of our agents and obtain more info about our semi-dedicated servers in order to pick the perfect package for your web sites. If you already have an account with us, we will support you timely with general, billing and 1st level techissues. Though in certain cases you may have to open a ticket as there are problems that can't be resolved through a live chat, we will be able to assist you with various common tasks, for instance installing an e-mail account in an email client or forwarding one domain to another one. In this way, you will take advantage of quick support and you will save many hours.