Integrated Ticketing System in Hosting
With a hosting from our company, you won’t ever need to sign out of your account. Our ticketing system is integrated into the Hepsia Control Panel, which is used to manage your entire Internet presence. You can seamlessly access any support ticket whilst you’re browsing through your website files or configuring various account settings. The ticketing system is being closely monitored 24x7x365 by our client care staff representatives and the response time is no more than 60 minutes, but it seldom takes more than 20 minutes to receive help. In contrast with certain providers, we do not charge extra for using the ticketing system, so you can contact us as often as you want and request info in relation to any technical or billing problem. On top of that, you can see a variety of educative articles, which will help you fix the commonest difficulties yourself.