Service Uptime Guarantee in Hosting
When you obtain a hosting plan from us, we guarantee that your Internet sites are going to be operational no less than 99.9% of the time. We've virtually eradicated the web hosting server downtime by using an innovative cloud hosting platform where independent clusters of servers address every part of the overall service - files, databases, e-mail messages, etc. In this way, when there is an issue with a server, the other machines in the cluster shall simply take over and your internet sites will not be affected whatsoever. To prevent any infrastructure issues, we additionally have diesel-powered backup generators and a few independent Internet providers. Experienced professionals keep track of the web servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in VPS Servers
Using a VPS server from our company, you'll never need to bother about the uptime and / or accessibility of your account. Our hi-tech data center facilities have various power supplies, diesel generators and several independent Internet providers so as to ensure that the web servers can be reached in the case of any infrastructural dysfunction. We make certain that the physical hosting server in which your virtual one will be set up is going to be operational at least 99.9% of the time and a group of competent professionals that monitor all of the machines 24/7/365 will ensure that we keep our promise. All servers work with brand new, meticulously tested parts to prevent hardware issues and the hard drives work in RAID. We have hardware and software firewalls in order to avoid DDoS attacks against the servers.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions come with a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test every single server thoroughly before we hand it over to the customer and we use new hardware components to prevent any possibility of hardware issues. Any unanticipated software troubles can be resolved immediately by our system admins as they keep track of all of the web hosting servers 24/7. To avoid infrastructural troubles, our data center facility in downtown Chicago uses powerful diesel backup generators, while the connection to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your are flooded, we can respond instantly and filter the undesired traffic before it reaches your dedicated server and disrupts the proper work of your Internet sites.