Phone Support in Hosting
We believe that being able to talk to a live representative is rather important, that's why we have three support lines all around the world (USA, UK and Australia) and you can reach us on the phone for fourteen hours every day. In case you consider getting one of our hosting, for example, you'll be able to call us and learn more about our solutions before placing your order so as to be sure that we do cover all of the system requirements for your sites. Following your order, you will be able to call us about all the sales or billing troubles you may have, or get any kind of general or basic technical info that you need. We have aimed to find the optimal balance between telephone and ticket support, so for solely technical issues you have to use our ticketing system, that will help you monitor the communication and any new developments in the resolution of an issue.